Best Practices

Quality Control Procedures

Pre-Shipment Verification:

  • Mounting Integrity: Verify secure micro-tube adhesion
  • Loop Condition: Inspect for damage or contamination
  • Puck Organization: Confirm proper sample identification and positioning

Cryogenic Considerations:

  • Flash-Freezing Protocol: Follow established cryogenic procedures
  • Storage Temperature: Maintain liquid nitrogen temperatures during transport
  • Thermal Protection: Ensure adequate insulation for shipping duration

Documentation and Tracking

Sample Identification:

  • Clear Labeling: Unique identifiers for each sample position
  • Experimental Notes: Brief descriptions of expected data collection parameters
  • Contact Information: 24-hour contact details for urgent communications

Chain of Custody:

  • Tracking Numbers: Maintain delivery confirmation documentation
  • Arrival Notification: Coordinate with facility staff for sample receipt
  • Storage Coordination: Verify proper sample storage upon facility arrival

Emergency Procedures and Support

Shipping Issues

Lost or Delayed Packages:

  • Immediate Contact: Notify SER-CAT staff and courier service
  • Tracking Verification: Provide complete tracking information
  • Alternative Planning: Discuss backup sample availability or schedule adjustments

Sample Integrity Concerns:

  • Temperature Monitoring: Report any suspected temperature excursions
  • Physical Damage: Document and photograph any visible package damage
  • Immediate Assessment: Coordinate with facility staff for sample evaluation

Additional Resources: